Patient Rights

Patient Information Booklet

Information for Patients

Patient Information

Be involved in your health care

Speak up if you have questions or concerns about your care.

Share your medical history

Tell a member of your health care team about your past illnesses and your current health condition.

Bring all of your medicines with you

Bring all of your medicines with you when you go to the hospital or to a medical appointment.

Share any food or drug allergies

Tell a member of your health care team if you have ever had an allergic or bad reaction to any medicine or food.

Understand what to do when you go home

Make sure you know what to do when you go home from the hospital or from your medical appointment.

February 5, 2012
Donate Now Through CanadaHelps.org!
Career Opportunities @ Atikokan General Hospital
Patient Information @ Atikokan General Hospital
General Patient Information
Welcome to the Atikokan General Hospital. Our organization is dedicated to providing you with the highest quality care possible. The following information outlines our services and provides information you will find helpful during your stay. 
 
The Atikokan General Hospital nursing services provides 24 hour nursing care. Your Nurse is your main contact with the rest of the health care team; therefore, it is very important that you feel free to discuss your concerns about your care and any changes in your condition with the nursing staff. They will communicate your concerns to other members of the team to ensure all your needs are addressed.
Information for
 In-Patients
 
Laboratory and Diagnostic Imaging
 Our Lab, X-ray and Ultrasound services are available 24 hours a day as needed. Routine blood work is done before breakfast. MRI, CT and other advanced testing will be ordered by your physician and will be done in Thunder Bay or other centre.
 
 Diabetes Education
The hospital supports a Diabetes Education program that is provided by a Registered Nurse and Dietitian. This service is provided to all patients as needed.
 
Community Counselling
Counselling services are provided in the areas of mental health counselling, drug and alcohol addictions, gambling addictions, and seniors’ counselling
 
Rehabilitation Services
 The hospital services include Physiotherapy, Occupational Therapy and Speech Language Therapy. These services will be ordered by your physician should you require them. The Rehabilitation Department is staffed Monday to Friday. Nursing staff can assist patients with their therapy on weekends as directed by the therapist. The department is supported by a Rehab Assistant and school-based speech language assistants.
 
Ambulance Services
The Rainy River District Social Services Administration Board provides district-wide 24-hour ambulance access. All attendants are Primary Care Paramedics and certified in defibrillation and symptom relief.

What to Bring to the Hospital
It is important to bring an accurate list of prescription, non-prescription and dietary supplements that you take on a regular basis.
  • Current medications
  • Health card
  • Personal hygiene supplies
  • Nightgown, PJs, robe and slippers with a non-slip sole
  • Personal pillows if desired

What Not to Bring to Hospital

Valuables e.g. cash, jewellery

The hospital is not responsible for the loss of any personal items during your stay.

 
Bed Times
Proper rest and sleep are important to your recovery. We ask that in the interest of providing an environment that promotes recovery, TVs be turned off at 11:00 pm if you are sharing a room.
 
TV – The TVs are provided free of charge. The cable services are donated by the Legion Ladies Auxiliary.
 
Telephone – Local telephone services are provided free of charge by dialling 9 to obtain an outside line. Long distance is available by calling card or collect call.
Special telephone unit available for hearing impaired patients
 
Internet Services – on request
 
Dietary Services
Meal times are 8:00 am, noon and 5:00 pm. Special diets are ordered by your physician according to medical needs. The Dietary staff will ask you your meal choices in the afternoon for the following day’s meals. Please discuss any special needs with the Dietary or nursing staff.
 
Visiting Hours
While Atikokan General Hospital has no formal visiting hours, with the exception of palliative care patients, it is recommended that family and friends visit for short periods between the hours of 1:00 pm and 8:30 pm to ensure that there is adequate time for care and rest and patient/resident privacy is maintained.
Communicating with Patients/Residents
To contact a patient or resident in Atikokan General Hospital, call 597-4215 and ask for the patient/resident room extension; then you can call the room directly.
Friends and family members are now able to contact their loved ones by email at clients@aghospital.on.ca. Messages will be printed and delivered to the patient or resident.
If you wish to communicate with your loved one by Skype, please contact a hospital staff member in the unit (Acute Care –Ext 312; Extended Care – 343) at 597-4215 to arrange it.