Emergency Services
Emergency Services
Here when you need us most:
Care that never clocks out
Atikokan Health & Community Services offers around-the-clock care, seven days a week through the full-service Emergency Department (ED) at Atikokan General Hospital. Our staff members are ready to provide quality care as quickly as possible with nurses and physicians working together to make sure your health-care needs are met.
Here when you need us most: Care that never clocks out
Atikokan Health & Community Services offers around-the-clock care, seven days a week through the full-service Emergency Department (ED) at Atikokan General Hospital. Our staff members are ready to provide quality care as quickly as possible with nurses and physicians working together to make sure your health-care needs are met.
Frequently Asked Questions
What can I expect in the Emergency Department?
Upon arrival, patients will visit the ED Registration Desk to complete a patient record. A clerk or nurse will ask general questions about your health concern and request your health card. You may be asked to take a seat in the waiting room or a consult room until your condition is assessed by a nurse in the triage process. It is important to share any pre-existing medical conditions, medications being taken, and any known allergies at this time.
How Soon will I be seen?
Important Note: Although Emergency Department staff works diligently to see you as soon as possible, patients are cared for based on the urgency of their injuries and illnesses — not in order of arrival.
We ask for patience and understanding that those with less serious conditions may be required to wait longer. If your symptoms or condition change at any time during your visit, please inform a staff member immediately.
What should I bring?
When the determination is made to visit the Emergency Department, please bring:
- Your health card (OHIP or other)
- Emergency contacts
- A list of medications, knowledge of your medical history and known allergies
What happens when I go home?
When discharged, you will be given instructions to follow at home. You may also receive prescriptions or medicine, medication if it is on a weekend or holiday, and a scheduled follow-up appointment with your physician and/or other health care professionals. If you don’t receive any follow-up instructions or have questions about them, please ask one of our staff members in the Emergency Department.
Why did I receive a bill?
There can be costs associated to your emergency experience that our provincial and personal insurance providers don’t cover. For example, ambulance services, the cost of any medications sent home with you, semi-private and private rooms on admission, and aides such as crutches or walking boots are not insured by the publicly funded Ontario Health Insurance Plan (OHIP). You are responsible for payment of any amounts not covered.
How do I pay?
You can pay for your bill, or for a loved one, using debit or credit at the time of your Emergency Room experience. For bills that may have been mailed to you, you can visit the Business Office during regular business hours between Monday and Friday.
Frequently Asked Questions
What can I expect in the Emergency Department?
Upon arrival, patients will visit the ED Registration Desk to complete a patient record. A clerk or nurse will ask general questions about your health concern and request your health card. You may be asked to take a seat in the waiting room or a consult room until your condition is assessed by a nurse in the triage process. It is important to share any pre-existing medical conditions, medications being taken, and any known allergies at this time.
How Soon will I be seen?
Important Note: Although Emergency Department staff works diligently to see you as soon as possible, patients are cared for based on the urgency of their injuries and illnesses — not in order of arrival.
We ask for patience and understanding that those with less serious conditions may be required to wait longer. If your symptoms or condition change at any time during your visit, please inform a staff member immediately.
What should I bring?
When the determination is made to visit the Emergency Department, please bring:
- Your health card (OHIP or other)
- Emergency contacts
- A list of medications, knowledge of your medical history and known allergies
What happens when I go home?
When discharged, you will be given instructions to follow at home. You may also receive prescriptions for medicine and a scheduled follow-up appointment with your physician and/or other health care professionals. If you don’t receive any follow-up instructions or have questions about them, please ask one of our staff members in the Emergency Department.
Why did I receive a bill?
There can be costs associated to your emergency experience that our provincial and personal insurance providers don’t cover. For example, ambulance services, semi-private and private rooms on admission, and aides such as crutches or walking boots are not insured by the publicly funded Ontario Health Insurance Plan (OHIP). You are responsible for payment of any amounts not covered.
Frequently Asked Questions
What can I expect in the Emergency Department?
Upon arrival, patients will visit the ED Registration Desk to complete a patient record. A clerk or nurse will ask general questions about your health concern and request your health card. You may be asked to take a seat in the waiting room or a consult room until your condition is assessed by a nurse in the triage process. It is important to share any pre-existing medical conditions, medications being taken, and any known allergies at this time.
How Soon will I be seen?
Important Note: Although Emergency Department staff works diligently to see you as soon as possible, patients are cared for based on the urgency of their injuries and illnesses — not in order of arrival.
We ask for patience and understanding that those with less serious conditions may be required to wait longer. If your symptoms or condition change at any time during your visit, please inform a staff member immediately.
What should I bring?
When the determination is made to visit the Emergency Department, please bring:
- Your health card (OHIP or other)
- Emergency contacts
- A list of medications, knowledge of your medical history and known allergies
What happens when I go home?
When discharged, you will be given instructions to follow at home. You may also receive prescriptions for medicine and a scheduled follow-up appointment with your physician and/or other health care professionals. If you don’t receive any follow-up instructions or have questions about them, please ask one of our staff members in the Emergency Department.
Why did I receive a bill?
There can be costs associated to your emergency experience that our provincial and personal insurance providers don’t cover. For example, ambulance services, semi-private and private rooms on admission, and aides such as crutches or walking boots are not insured by the publicly funded Ontario Health Insurance Plan (OHIP). You are responsible for payment of any amounts not covered.
Contact Privacy Officer
Questions, concerns, or requests for more information about our privacy policies and practices can be directed to:
Privacy Officer
PO Box 398, Atikokan, Ontario, P0T 1C0
Email: Please use the form provided
Phone: (807) 597-8781 x562
Email Us
We will get back to you as soon as possible.
Please try again later.
At Atikokan Health and Community Services, we recognize that healing doesn’t happen in isolation - it happens through connection.
At Atikokan Health and Community Services, we are committed to protecting the privacy, confidentiality, and security of all personal health information. Your health information is handled with respect and sensitivity, collected and shared only with those who need it to provide you the best care possible.
Our collection, use and disclosure of your personal health information is done in accordance with Ontario law and is always accessible to you and those who you identify as being involved in your ongoing care.
You have the right to make a written request to our Health Records staff at AHCS to obtain a copy of your health records.
Atikokan Health and Community Services is committed to accommodating the needs of our patients, clients, residents, visitors and staff members through accessible care and an environment of inclusivity.
We understand that delivering the highest quality of care possible is incumbent on ensuring our policies and procedures are consistent with principles of dignity, independence, integration, and equality. We believe in integrating the provision of services to persons with disabilities whenever possible, or exploring alternate measures when necessary, and giving equal opportunities to people with disabilities.
AHCS is continually working to make all of our spaces more accessible to create a barrier-free and fully accessible facility. Our multi-year Accessibility Planning has helped us identify, remove and prevent barriers to individuals with disabilities who live, work in or use our hospital and community sites, including clients and their family members, staff members, health care practitioners, volunteers, residents of and visitors to our community.
Emergency Department
The Emergency Department entry is typically locked and visitors must lift the phone handset at the entrance, where a nurse will respond and assist with entry. If the door is already open, please check in at the registration desk before proceeding to visit a patient.
While you’re here, we care for you, too. You can access refreshments in multiple locations:
- A coffee maker and water dispenser are located in the acute care patient kitchen
- The long-term care wing also has a water dispenser
A nurse will be happy to help you find what you need.
Please Note: Temporary Restrictions May Apply
To keep our patients, residents, staff, and community safe, visiting hours or access may change during times of increased risk—such as respiratory illness outbreaks or other health emergencies.
We appreciate your patience and understanding, and we encourage you to call ahead or check our website or social media channels for the most up-to-date visitor information before arriving.
Write your page title
Takeaway
Carehome
University
Office
Laboratory
Who needs waste
collection?
Our commercial waste
services
We help creating a cleaner and more sustainable future by reducing waste, advocating recycling, and nurturing a culture of environmental responsibility.
