Visitor Information
Visiting Atikokan Health & Community Services
At Atikokan Health and Community Services, we recognize that healing doesn’t happen in isolation - it happens through connection.
The presence of family, friends, and loved ones plays a vital role in the health and well-being of those receiving care, whether in our hospital, emergency department, or long-term care wing. Your visit brings comfort, familiarity, and strength to those who need it most.
As a small but deeply committed healthcare organization serving a remote and close-knit region, we strive to create a welcoming environment that values both safety and warmth. We ask all visitors to be mindful of the guidelines in place to help protect everyone in our care, and we thank you for supporting a safe, respectful environment—one that helps us deliver the highest quality care possible.
Atikokan Health and Community Services is committed to accommodating the needs of our patients, clients, residents, visitors and staff members through accessible care and an environment of inclusivity.
We understand that delivering the highest quality of care possible is incumbent on ensuring our policies and procedures are consistent with principles of dignity, independence, integration, and equality. We believe in integrating the provision of services to persons with disabilities whenever possible, or exploring alternate measures when necessary, and giving equal opportunities to people with disabilities.
AHCS is continually working to make all of our spaces more accessible to create a barrier-free and fully accessible facility. Our multi-year Accessibility Planning has helped us identify, remove and prevent barriers to individuals with disabilities who live, work in or use our hospital and community sites, including clients and their family members, staff members, health care practitioners, volunteers, residents of and visitors to our community.
Hospital Visits (Acute Care)
Visitors are welcome at Atikokan General Hospital daily from 11 a.m. to 8:30 p.m.
To help us provide the safest possible environment, we ask that anyone feeling unwell wait until they are fully recovered before visiting a loved one. If this is unavoidable in urgent circumstances, we ask that you wear a mask while inside the hospital.
During visiting hours, guests are also welcome to use our dining room located in the basement.
Extended Care Wing (Long-Term Care)
Our long-term care home is just that - a home. It belongs to our residents, and we welcome visitors at any time. To protect the health of our residents and their loved ones, we ask that you refrain from visiting if you are feeling unwell.
To enter the facility, visitors must lift the handset at the main door. A nurse will assist you and provide access. If you'd like to bring a pet for a visit, we ask that you speak with a nurse prior to your visit to ensure proof of up-to-date vaccinations. If your pet is not fully vaccinated, we may be able to arrange an outdoor visit.
Emergency Department
The Emergency Department entry is typically locked and visitors must lift the phone handset at the entrance, where a nurse will respond and assist with entry. If the door is already open, please check in at the registration desk before proceeding to visit a patient.
While you’re here, we care for you, too. You can access refreshments in multiple locations:
- A coffee maker and water dispenser are located in the acute care patient kitchen
- The long-term care wing also has a water dispenser
A nurse will be happy to help you find what you need.
Please Note: Temporary Restrictions May Apply
To keep our patients, residents, staff, and community safe, visiting hours or access may change during times of increased risk—such as respiratory illness outbreaks or other health emergencies.
We appreciate your patience and understanding, and we encourage you to call ahead or check our website or social media channels for the most up-to-date visitor information before arriving.
Visitation Contact Information
For questions about visitation, call ourAcute Care Nursing Station at: 1-807-597-4215, ext. 312
Emergency Department
The Emergency Department entry is typically locked and visitors must lift the phone handset at the entrance, where a nurse will respond and assist with entry. If the door is already open, please check in at the registration desk before proceeding to visit a patient.
While you’re here, we care for you, too. You can access refreshments in multiple locations:
- A coffee maker and water dispenser are located in the acute care patient kitchen
- The long-term care wing also has a water dispenser
A nurse will be happy to help you find what you need.
Please Note: Temporary Restrictions May Apply
To keep our patients, residents, staff, and community safe, visiting hours or access may change during times of increased risk—such as respiratory illness outbreaks or other health emergencies.
We appreciate your patience and understanding, and we encourage you to call ahead or check our website or social media channels for the most up-to-date visitor information before arriving.
Visitation Contact Information:
For questions about visitation, call our Acute Care Nursing Station at:
1-807-597-4215, ext. 312
Emergency Department
The Emergency Department entry is typically locked and visitors must lift the phone handset at the entrance, where a nurse will respond and assist with entry. If the door is already open, please check in at the registration desk before proceeding to visit a patient.
While you’re here, we care for you, too. You can access refreshments in multiple locations:
- A coffee maker and water dispenser are located in the acute care patient kitchen
- The long-term care wing also has a water dispenser
A nurse will be happy to help you find what you need.
Please Note: Temporary Restrictions May Apply
To keep our patients, residents, staff, and community safe, visiting hours or access may change during times of increased risk—such as respiratory illness outbreaks or other health emergencies.
We appreciate your patience and understanding, and we encourage you to call ahead or check our website or social media channels for the most up-to-date visitor information before arriving.
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